Terms and conditions of use
These terms and conditions govern the use of the SimBIOSi Organic website and all purchases made through the online store. By accessing the website and placing an order, the user confirms that they have read and accepted the conditions set out on this page.
1. Scope
SimBIOSi Organic offers for sale online food products and selected items listed in the website catalog. Product information, images, and descriptions are published with the greatest possible care; any non-substantial differences between the image and the actual product shall not be considered a lack of conformity.
2. Product availability
All orders are subject to actual product availability. If an item is no longer available after order confirmation, the customer will be contacted as soon as possible to agree on a replacement, an order update, or a refund for the unavailable item.
3. Prices and payments
Prices shown on the website are in euro and are displayed including or excluding taxes according to the information shown during checkout. Available payment methods are those indicated during the checkout process. SimBIOSi Organic reserves the right to update prices, assortment, and promotions at any time, without affecting the price already confirmed to the customer when the order was placed.
4. Shipping and delivery
Orders are shipped to the address provided by the customer during checkout. Delivery times are indicative and may vary depending on destination, carrier, and product availability. Any delays not directly attributable to SimBIOSi Organic shall not give rise to compensation, except where required by law.
5. Withdrawal rights and assistance
The customer may exercise the rights granted by applicable law regarding withdrawal and legal guarantee, within the limits and any exclusions applicable to the nature of the purchased products. For issues related to orders, shipping, damaged products, or assistance requests, customers can contact support at info@softparquetsolutions.it.
6. Proper use of the website
The user agrees to use the website lawfully and fairly, avoiding any improper, fraudulent, or harmful use of the service. SimBIOSi Organic reserves the right to cancel orders or limit access to the service in the event of abnormal use, false information, or conduct contrary to the law.
7. Privacy and personal data
Personal data is processed in accordance with the privacy policy available on the website and in compliance with the applicable regulations. Customer data is used exclusively for order management, customer assistance, and the administrative and tax obligations related to the sale.
8. Governing law and contacts
These terms are governed by Italian law. For any request regarding website use or online purchases, SimBIOSi Organic can be contacted at info@softparquetsolutions.it.